Sale of goods
Order processing: You can place an order for Brussonet Company products through our online store or by calling the phone number specified on the website.
Order confirmation: After placing the order, our manager will contact you to confirm the details and agreement on delivery conditions.
Availability of goods: All goods presented on the site are usually in stock or can be produced in a short time. If the product is out of stock, we will notify you and offer possible alternatives or delivery times.
Delivery of goods
Delivery methods: We offer several delivery options:
Courier delivery around the city.
Delivery by transport companies throughout Ukraine.
Pickup from our warehouse.
Delivery terms: Delivery terms depend on the selected method and region. Delivery in the city usually takes 1-2 working days, and in Ukraine - up to 3 working days.
Delivery cost: The delivery cost depends on the weight and dimensions of the order, as well as the delivery method. You can find out the exact cost of delivery when placing an order or from our manager.
Order tracking: After sending the order, you will receive a tracking number with which you can monitor the delivery status.
Payment
Payment methods:
Non-cash settlement (advance payment to the company's current account).
Payment by bank card through the online service on the site.
Payment confirmation: After receiving the payment, we immediately start processing your order.
Invoice: For legal entities, we provide all necessary accounting documents, including invoice and delivery note.
Returns and exchanges
Return conditions: You can return the product within 14 days from the moment of receipt, if it has not been used and is kept in its original condition.
Return procedure: To return the product, you must contact our manager and agree on the details of the return.
Refunds: Refunds are made within 2-3 working days after receipt and inspection. of goods.
We always strive to provide maximum comfort for our customers, so if you have any questions or need advice, please contact us in any convenient way.
Broussonet Company appreciates your trust and is always ready to help!